Refund Policy

1. Refund Eligibility

Refunds are available only for eligible cases such as duplicate payments, failed transactions, or printing mistakes caused by us.

2. Non-Refundable Services

• Customized PVC card orders are generally non-refundable.
• No refund will be provided for customer spelling mistakes or incorrect details submitted by customers.
• Refund is not applicable after printing has started.

3. Damaged Product Cases

If you receive a damaged or defective product, please contact us within 48 hours after delivery with proper proof or photos.

4. Refund Processing Time

Approved refunds are usually processed within 5-7 business days through the original payment method.

5. Order Cancellation

• Orders can be cancelled only before the printing process starts.
• Once printing has started, cancellation requests may not be accepted.

6. Shipping Charges

Shipping and delivery charges are non-refundable unless the issue is caused from our side.

7. Contact For Refund Support

For refund or cancellation related support, contact us using the details below:

• 📞 +91 9135192006
• 📧 support@siwangienterprises.com